Cookie Policy

Last updated: January 31, 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. How We Use Cookies

NexusTrack uses cookies for the following purposes:

  • Essential Cookies: Required for the platform to function properly
  • Performance Cookies: Help us understand how visitors interact with our platform
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us improve our platform by collecting anonymous usage data

3. Types of Cookies We Use

Essential Cookies

auth_token

Maintains your login session

Duration: 7 days

csrf_token

Protects against cross-site request forgery

Duration: Session

Functionality Cookies

theme_preference

Remembers your light/dark mode preference

Duration: 1 year

language

Stores your language preference

Duration: 1 year

Analytics Cookies

_ga

Google Analytics - tracks unique visitors

Duration: 2 years

_ga_*

Google Analytics - maintains session state

Duration: 2 years

4. Third-Party Cookies

We use services from third parties that may set their own cookies:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For payment processing (Pro plan users only)
  • Intercom: For customer support chat functionality

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to view, manage, delete, and block cookies. Be aware that removing or blocking cookies may impact your user experience and some platform functionality may not work as intended.

Cookie Settings

You can manage your cookie preferences directly through our platform settings. Go to Settings → Privacy → Cookie Preferences to customize which non-essential cookies you allow.

6. Do Not Track

NexusTrack respects Do Not Track (DNT) browser settings. When DNT is enabled, we will not use analytics or performance cookies.

7. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our platform or sending you an email.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Email: support@nexustrack.io
Or visit our Privacy Policy for more information about how we handle your data.