Cookie Policy
Last updated: January 31, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
NexusTrack uses cookies for the following purposes:
- Essential Cookies: Required for the platform to function properly
- Performance Cookies: Help us understand how visitors interact with our platform
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Help us improve our platform by collecting anonymous usage data
3. Types of Cookies We Use
Essential Cookies
auth_token
Maintains your login session
Duration: 7 days
csrf_token
Protects against cross-site request forgery
Duration: Session
Functionality Cookies
theme_preference
Remembers your light/dark mode preference
Duration: 1 year
language
Stores your language preference
Duration: 1 year
Analytics Cookies
_ga
Google Analytics - tracks unique visitors
Duration: 2 years
_ga_*
Google Analytics - maintains session state
Duration: 2 years
4. Third-Party Cookies
We use services from third parties that may set their own cookies:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For payment processing (Pro plan users only)
- Intercom: For customer support chat functionality
5. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to view, manage, delete, and block cookies. Be aware that removing or blocking cookies may impact your user experience and some platform functionality may not work as intended.
Cookie Settings
You can manage your cookie preferences directly through our platform settings. Go to Settings → Privacy → Cookie Preferences to customize which non-essential cookies you allow.
6. Do Not Track
NexusTrack respects Do Not Track (DNT) browser settings. When DNT is enabled, we will not use analytics or performance cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our platform or sending you an email.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Email: support@nexustrack.io
Or visit our Privacy Policy for more information about how we handle your data.